Testimonials

Dominic Smith, Manchester (13/10/2014)

What an awesome system! Today will be my last hire for a while as I have been so impressed with the bikes and used them such a lot I have bought my own, which arrives today! But I will recommend Brompton Bike Hire to everyone I speak to and probably still hire the odd one when I need a second bike for various reasons. I've sold my car and now commute by train/bike between Buxton and Sale every day.

Takes me slightly longer but I get an hour's work done on the train then half an hour's exercise on the bike. It really wouldn't be an exaggeration to say that the Brompton has been a life changing experience for me!

Thank you so much!

Frank Luertzing, Peckham Rye (07/09/2014)

Hello everybody @Bromptondock, this was my first experience with bromptondock, I'm more than delighted about every detail of your service and I just want to let you know that!

Firstly, the comprehensive information you provided how to get started, then, how (perfectly!) easy it was to get the lock/ unlock codes, the (perfect!) maintainance/ state of the bike, and even the (still somewhat peripheral) easy-to-access location of the B. lockers @Peckham Rye.

I'll do my best to contribute to make it a lasting success, by spreading the word and by coming back ...

William Gregory, Peckham Rye (18/08/2014)

Just to say that I thoroughly enjoyed my first experience with you guys.

The bike was in good working condition and was completely reliable and great fun for a long weekend around Norfolk and Suffolk, doing typically 30 miles a day.

Big thanks and I look forward to hiring out another bike from you again soon.

Will

Donna Evans, The Law Society (25/07/2014

A Break From The Daily Grind

Thank you letting me borrow the bike. I have to say it was a welcome break from the daily grind of commuting on the central line – especially in the summer heat.  It took me a few attempts to become proficient in folding the bike (thanks to my colleague who showed me how) but once mastered, I confidently got on and off trains and into buildings with the bike in hand.

Most surprisingly, using it for a week to cycle to and from work has renewed my love for cycling. It was something I used to do all the time as a student and while living in China in my early 20’s. Since returning the Brompton, I dragged my old Raleigh bike from the shed, gave it a bit of a dust down and have been cycling to work everyday. I have literally halved my usual commute time and burned off some calories too. A great way to get into shape in advance of my summer holiday!

I fully support any organisation considering alternative, greener ways for staff to commute to work and travel to and from meetings by borrowing a bike. Of course, for long distances it wouldn’t be practical but for short distances, especially around the city, I wouldn’t think twice. While the weather is nice, I would much prefer to cycle than be stuck on a bus in traffic, or be sat in an overcrowded train.

Thanks again, it was fun using the Brompton!
 
Donna Evans – The Law Society

Charalampos Dimoulis, Linklaters (27/07/2014)

I very much enjoyed the Brompton bike. It is a 4 mile ride into the office from where I live and even though the road is not great for cycling, I found the trip enjoyable every morning and certainly preferably to queuing to get onto the tube and changing trains at Bank station. When I first saw the bike I expected that it would probably take longer to cycle in given the size of its wheels, but I was in fact pleasantly surprised how much speed you can pick up on such a compact bike. Utility aside, the bike looked very cool and my friends were immediately keen to try out when they saw it. You see quite a few Brompton bikes around London these days but they still never fail to impress. I especially liked how easy it is to flip the rear wheel back and park it. I often would take the bike into my apartment, park it and the next morning just flip the wheel back into position and be on my way. Being able to keep the bike in the apartment was in fact a huge plus as it saved me the trip to the cycle storage in the morning. All the cool features aside, cycling is definitely the way forward as it allows you to exercise during what would otherwise be dead time wasted on a train. It is also a very efficient way to get around London and Bromptons are great for this as they are so compact that you can always fold it up and take it inside a building which means you do not need to worry about carrying a heavy lock with you. All in all it's a great bike and I hope its cool look will tempt people into trying it out and ultimately get more people cycling in London.

Best

Harry 

Tim Blackwell, Manchester Piccadilly (07/07/2014)

Hi, just some general feedback on my recent use of the dock facility and the bikes.

I just wanted to say how great it's been hiring a bike the last two weekends. Once so my father-in-law could join my daughter and I on the Great Manchester Cycle - he loved the bike. And this weekend I used it to get around Harrogate visiting friends and watching Le Tour. In Harrogate the bike got loads of admiring glances and interested comments - something a bit different from the ubiquitous road-bikes everywhere. It was really handy for getting to less busy spots to see the peloton, and it managed the hills better than expected, happily pulling past overweight MAMILs on more than one occasion!

So thank you for providing such a useful service.

Brian Cox, Woking (18/06/2014)

What a brilliant idea this scheme is.

Having been to the Le Mans 24 hour car race a few times in the past and returned home knackered from all the walking, I vowed to take a bike the next time I went.

Hey presto, Brompton Bike Hire!!

We hired two from Portsmouth and one from Woking.

Put them in the boot of the car & departed for Le Mans at 5am on Saturday morning, through the Eurotunnel, returning on Sunday evening, half an hour after the race finished.

Superb. So easy to get around the track, and felt fine after many hours. Great bikes, great scheme.

Many thanks, Brian, Paul & Adam

Patrice Ragot, Three Bridges (16/06/2014)

Last week was the 1st time I have used and I loved it.
In fact I might rent it again this week and I definitely use it again

Doe Fitzsimmons, Exeter St Davids

On the train, on a Bike and then at work. What an easy way to travel.! I tried it on Tuesday and I am doing it again tomorrow!

David Mead, Peckham Rye

Hello - just to say I think this scheme and the bikes are fantastic. I have used the Bromptons for my commute whilst my normal bike is being repaired. I'm very lucky as I live near a Docking Station (Peckham), I would love to see more stations around London.

Robert O'Connor, Manchester

This was my first time on a Brompton Bicycle. I got two days free trial use of the Brompton Bike Dock. These are starting to appear all over the country, outside major railway stations. I found the procedure fairly straightforward and had the bike out of the dock and set up in about 5 minutes. I then set off towards Salford Quays, via the Bridgewater Canal. I got close to doing it all the way,but the canal towpath was blocked off by property developers, and so had to skirt around Old Trafford football ground, nevertheless, I still managed to get to the BBC in Salford in 15 minutes!

The tow path is a nice ride, but shame about the bit near Old Trafford, that was blocked off due to property development. This would be an excellent commuter route to Salford Quays, and deserves investment to make this happen. Sustrans and the Canal and Rivers Trust may be getting an email from me soon! Coming back, I rode on the main road back into the city centre. The bike is a joy to ride, with really good hub gears. Unfortunately for me, the heavens opened up and I got drenched, but I was back at Piccadilly rail station in about 10 minutes. I hopped on the train home to Glossop, and again it easy to get the bike on the train. I have ridden it around Glossop, so the gears must be good. I just don't want to hand it back in now!:-(

Brompton Dock experience in Manchester

Nigel Marris, Bristol

1st time on a Brompton. Pleasantly surprised. Great facility, great bike. Found it easy to use and return. Worked out folding action fairly easily. Will definitely use it again.

Jeff Barrie and friends

Myself and my friends have had some great boys-only challenges and adventures-including going up and done the Caen Hill locks on a canal boat in one morning!

As we are all engineers, we harked on about Brunel and his achievements-from there 'The Brunel Great Western Challenge' was born! We wanted to visit as many Brunel sites as possible in one day.

We would start at Bristol, with Temple Meads station, a bacon sandwich at the Brunel Butty and a pass over or under the Clifton Suspension Bridge. We would then proceed to Swindon on the Great Western Railway and then London. Our ride would end with a well-deserved Steak and beer at Brunel Sq, Bath.

But how would we be able to visit all the Brunel sites in Bristol in one morning? By Brompton of course! On a rather chilly Saturday morning, 10 gentlemen in Victorian engineer finery we collected their bikes from the Temple Meads Dock, unfolded them and went off on a Bristol Adventure!

We utilised many of the city's cycle lanes and quiet streets to get to the harbour side-we did have to be careful going over the train tracks but we reached our first destination-the Brunel Buttery-for a sandwich, tea and quote from Rolts biography of Brunel. We then proceeded to the SS Great Britain and then a leisurely cycle to the avon gorge-where Clifton suspension bridge is. We had a brief stop at Mudocks Deli for a picture with 'Brunel on a Brompton' then full steam ahead to Temple Meads to return the bikes!

In Swindon we visited the STEAM museum, passing by the Railway village and going under the tunnel. We had some lunch then it was all aboard to London.

Cycling around in London was sadly not as fun and enjoyable as Bristol-but we did stop at Buckingham Palace (Brunel had quite critical views on the design of Buckingham 'house') and paid a visit to Rothwithe tunnel.

The Bromptons performed beautifully and we got some interesting looks, beeps and waves from Bristol folk! I personally would love to have my own Brompton for exploring-but I'm sure many people can use the Brompton Bike Hire for their own Bristolian Brunel adventure!

Jeff Barrie and friends Brompton adventure

David Pegler, Guildford

David hired a bike for the day from the Guildford dock, find out about his adventure on his blog.

David Pegler (Guildford) testimonial

Colin Wojtowycz, Warrington

Hired a Brompton last Friday to test it out and it has already made a difference to my daily commute by saving me 20 minutes a day and incorporating exercise into my daily routine which makes me feel healthier. I found the bike is great as it fits nicely behind my desk, at home and on the train. The hire scheme is easy to use as well.

Neil Shaw, Southampton

Hired a Brompton for a couple of days to try one out. Loved it!

Mary Ann Coupland, Norwich

I travelled from Norwich to Bristol Temple Meads by train but still needed to have transport to get me to my friends house 9 miles away on day 1 and from Bath back to Temple Meads on day 3. The Brompton bike system is absolutely brilliant AND I found all the Sustrans cycle routes that I needed very easily. Folding and unfolding was much easier than expected and apart from torrential rain along the Bath to Bristol railway route I could not have had a better experience. Well done!

Shaun Lundy, Greenwich University

Shaun Lundy (Greenwich University)

Loving the Brompton, thanks for the great service :-)

Freddy Howden, GlaxoSmithKline (Brentford)

My experiences with the Brompton Bike Hire have been excellent. The whole process is straight forwards starting with the online registration which only takes a couple of minutes.

I reserve the bike’s online and then receive a text message with the code needed to take out the Brompton. It’s very convenient having the Dock on site as the bikes can be used for so many things, I have used them to cycle home and will be taking one out shortly for a weekend away!

Pearce Stoke, Dublin (Whittington Hospital)

Pearce Stoke (Whittington) testimonial

Well I suppose my 'story' began a week before I set off for London. I was travelling from Dublin to visit some friends for a birthday party on Friday. When discussing where to stay on Saturday night a friend suggested; "Don't stay anywhere, do the Dunwich Dynamo". I'd never heard of the Dunwich Dynamo, but I discovered it was a 130 mile over night ride from London to Dunwich on the coast. Caution be damned. 

Friday came. Gatwick to Whittington Hospital via trains and tubes was no fun. The weather that week was pretty spectacular so when I finally made it to the dock I was really pleased to get a bike. I love cycling in London and I'm very familiar with it, but I'd never rode (or folded) a Brompton before. It's incredibly easy and probably took me less than 30 seconds each time. Less as I got better. 

I partied, and partook in plenty party drinks, but by 8 the following evening (after many steaks) I headed up to Hackney Fields (meeting two really friendly dudes who were actually from Dunwich, and were doing the Dynamo as a return journey). Needless to say, everyone was really nice and friendly. I even met a couple from my very own hometown in Dublin. Other 'Bromptoneers' approached me to chat, and I had to confess that I had been a Bromptoneer less than 24 hours.

We set off. Now 200+ km on a small wheeled folding bike was going to be a challenge, especially overnight, carrying my 'weekend bag' on my back, and no bottle cages for water. Still, the Brompton did have a dynamo, which was awesome when I was way out in the darkest countryside with not a sinner to be seen except for the occasional blinking red light of another distant rider.

Coffee and Snickers bars fuelled me. Prayers, vigilant eyes, and the occasional bunnyhop saved me and my bike from punctures. At dawn rain came. The sign posts were wildly optomistic (5 miles was 10 miles, etc.). But soon I was rolling down the hill into Dunwich. Just before 7am. I got a couple of full English breakfasts, a coffee and a snooze. I hung around for a couple of hours watching other riders arrive, enjoying the little village, the beach and the carnival atmosphere of the whole place. 

By 9 it was time to leave and I began the climb back up to the nearest train station. I even passed that same Irish couple I met at the start and I tried to shout words of encouragement. 

At the train station; Well, at this time there was about 100 cyclists and bikes. Loading took a while and a transfer at Ipswich would have been trickier if it wasn't for the Brompton's fold. I put it under my seat. The cycle from Liverpool Street to Whittington Hospital was actually rather easy... certainly easier than saying goodbye to my trusty stead. She will be missed. 

All in all, I rode more than 150 miles in 3 days. Which cost me about 10p a mile. Which is bonkers value. The bike was amazing and I was very impressed by how little 'ride' was sacrificed for the fold. Not once did I have to adjust the fold nuts, and while I knew the bike would be great around town, I was shocked by how well it performed outside of its area of expertise. I averaged 20kph across the night ride, which I'm pretty amazed by. I think a lot of people on the ride were too. I got plenty of encouragement, questions, and looks of surprise. 

So that's the story. I had an amazing time and I'll continue to use Brompton Bike Hire and recommend it to everyone. Next; buy my own Brompton for Dublin. 

Andy Liggins, Peterborough

Andy Liggins (Peterborough) testimonial

I had signed up for the Prudential Ride London months ago and also registered as a ride marshall. My role was to accompany one of the many public rides into central London from the outer Boroughs. 

My patch was Peckham/Southwark and given I live one hour north of London, I decided to pick up a Brompton from the Dock at the station in Peterborough and then use that throughout the day. The bike was much easier to get on / off the train (compared to my friends whose bikes had to be booked on to the train and required a platform assistant to load, etc) and coped admirably with the cycle from King's Cross to Peckham (note to self - print off a better map next time...) and then back into central London. I also knew I could have taken the bike on the tube if I had needed to.


There were many other Brompton bikes in evidence on the Free Ride, which was an 8 mile course on closed roads, stretching from the Tower of London to Buckingham Palace. As I had previously found, the Brompton was great, easy to ride and manoeuvrable. I probably cycled 20-25 miles during the day.

Olly Frankland, Exeter

I have been thinking about buying a Brompton for a while and this is a good way to try it while I make my mind up. A couple of weeks ago I had a business meeting forty minutes walk from Bristol station, the fact that I could use my membership to pick up a bike at Bristol Temple Meads was very handy.

Cristine Barao, Philippines (Ealing)

Cristine Barao, Philippines (Ealing) testimonial

I highly recommend Brompton Bike Hire because I have tried and tested it. Although, this was the first time I have biked for roughly 30 miles, uphill and downhill, gravel, stones, asphalt roads, cement and bricks… the Brompton bike never let me down. Despite the different modes of transport I used on my journey from London to Wales; bus, tube, trains, I enjoyed my adventure because I knew I could rely on the bike to work seamlessly with all of them.

I am just really grateful that I was able to compete in the Welsh Open Memory Championships because the people I have met along the way. Without them, it would not have been possible for me to break a national record. 

Thank you Brompton Bike Hire for helping me get there!

Philip Jacoby, Peterborough

Hired a bike for the first time today, great bike, great scheme and thank you for putting such a good idea into practice!

Deborah Helsdon, Ealing

Overall Summary : I have found Brompton bikes to be good quality product and a pleasure to use. I would love my own Brompton bike but sadly cant quite afford the £1,000 price tag at the moment. In the mean time the dock offers me an affordable option. Its finally allowed me to link up cycling with all forms of public transport which I've been wishing for for years. Allowing more of us to be able to take bicycles on public transport can only be a good thing.  Any scheme that encourages a more flexible use of public transport and helps reduce the number of cars on the road, has to be part of the way forward in London. I hope to see more of the Brompton Bike Hire's around London and the UK in the near future


Website : Very simple, easy to navigate and understand. Uncluttered. v good.

Cost : Has been set at a very affordable level which allows longer term usage. Having the two types of membership for occasional and regular usage is good to have the choice of. I chose the regular membership for £45, as its cheaper for me longer term.

Location : Ealing Bdway station is a great location as its good for mainline tube and buses. This makes is accessible to reach to collect bike and good for use on all sorts of public transport. Improvements would be having more locations to drop off and pick up around London and Greater London. Also Greater London doesn't currently have the advantage of the Borris Bikes available outside train stations etc for us to connect up the start and ends of our commutes. This finally offers us living in non-central areas an ability to link up our commutes and journeys using a bike wherever it can help speed up getting us from A to B

The Product : The bike rides really well. In fact i was very surprised how well it rides given the small size of the wheels. However its fast enough and comfortable. Its a very different riding position to a normal bike but i found it took me only a few minutes to get used to this. Pretty impressed with its ride-ability. The website demos clearly how to fold and unfold the bike (as well as in pictures at the dock), and i had no problems doing this, although it still takes me more than 10 seconds as i still need to think about it a bit! One thing that did surprise me a little was how heavy it was to carry when folded. On my first attempt to take it on the tube, i had to change to the northern line which involved quite a long walk underground, which nearly made my arm drop off. I have since fed this back to Brompton and i was shown how  you can just roll it like a trolly when you are on very flat ground (eg underground corridors). I hope they will put this advice on the website as not realising this could put people off using it on the tube. I've tried this out and it really works a treat!

The Service : I found the mobile-text bike reservation system fast and easy to useI did have one glitch when returning a bike to the dock with a puncture. However, the lady on the line that I spoke to was very helpful and sorted it out v quickly. Apart from that my experience has been glitch free so far.

What I use Brompton Bike Hire for : I use the dock for a variety of uses as follows:
 I sometimes use it to get to work near T5. The bike saves me a good 15 min  walk to Boston Manor tube station. And then when i get to Heathrow it saves me up to 20 mins waiting for the staff bus to take me to the office. This is is significantly faster that using 100% public transport as its the changes (waiting for buses) that really add so much time to my journey. I normally cycle to work the whole way on my full size bike, but the Brompton is a great option for me when its heavily raining or I'm feeling a bit under the weather. I would love a dock at heathrow airport. Would be great for airport workers, and could take the pressure of overcrowded staff parking in the area? The World's Favourite Airline doesn't currently implement the cycle to work scheme, so there could be a lot of people in BA alone who would benefit from use of a dock at the airport...

I also travel to Brighton on weekends very often. I love to take my bike with me on the train as Brighton is a town that is very suited to cycling around! However occasionally I get caught short when returning home on a Sunday with those dreaded rail replacement services. This means i either have to abandon my bicycle somewhere in Brighton or else go a very long winded route home which takes hours and hours..... A folding bike option on those rail replacement weekends allows me to use the train still rather than driving, without too much disruption.

On weekends away sea kayaking I have to take my car due to carrying boats on the roof. Taking a folding bike in the boot of the car allows me to nip around locally on the bike when I arrive at the end of a long drive. I'm normally sick of driving when i arrive and its much more enjoyable to not have to rely on the car for zipping around when i get to the destination. Sadly I cant fit a Brompton in the hatch of my sea kayak, but might think in the future about taking it out in a Canadian canoe when I meander down the Thames down to Twickenham one evening this summer.

I live in a small flat and its also great for me to have the option of an extra (folding) bike I can fit in my flat for when a friend comes over to stay. That way we can both zip around locally on our bikes without having to faff with waiting around for buses.

Francis Prendiville, Manchester

Collecting it was fab! At Piccadilly there was a woman who was doing the
maintenance on the bikes and she was so kind and showed me how to fold and
unfold and how to use the bike dock keypad etc, how cool is that! Top team
you've got! Pass it on.

Phil Ridland, Bristol

Recently hired a Brompton from Bristol Temple Meads. Wonderful idea and very simple to use. Cheers!

Andre Tyndall, Manchester

I'm loving the bike. I've wanted to get my hands on one for years because I just refused to spend nearly a £1000 on something I was unsure of. Now that I know that it is as good as it’s cracked up to be I will probably rent one for a couple of months until I can afford to buy one. Not only am I convinced that I now want one but I also feel a lot more confident in being able to order a custom  b-spoke bike. The whole experience has been so much more conducive to me riding a Brompton and eventually buying one rather than some nervous bike shop manager reluctant to let me take one out for a test ride unless I gave him my "first born" as security. I hope you pass my comments on to Brompton; and I know it might all sound a bit gushy but I'm just passionate about cycling (it just makes me happy) and the more people who take it up the better.

Danny Jones, Manchester

Picked bike up this AM and all good. First time on a Brompton and really enjoying it, despite the rain!

Richard Anderson, Guildford

Brompton Bike Hire has transformed my commute!  Due to an office move my commute had gone from 1:20 hours to 1:40 and it was driving me nuts.  I tried the Brompton Bike Hire as I didn't want to shell out for a new bike just for it to become yet another garage relic that was never used.

It turned out that Clapham Junction to High street Kensington is an simple 15-20 min ride!  I should have done something like this years ago.  I have reduced my commute by 25 mins each way, no longer have to hang around at Clapham waiting for connections, lost weight (7 lbs), feel much fitter, and paid for the bike hire in the savings made in my season ticket. It's kind of win win win.  The bikes are really well maintained and are a joy to ride so I'm not sure I'd ever actually buy one of my own.  I never thought I'd be so enthused by a bike and certainly not a Brompton but I am.  It's brilliant!!

I do keep getting stopped by people asking about the bikes and I am heavily pushing the service as I think it's perfect.  Hopefully some of them will come your way.